PRIVACY POLICY

Last updated: September 2026

DOVE FOOD & BEVERAGE Co., Ltd. (“DOVE FOOD & BEVERAGE,” “the Company,” “we,” “us,” or “our”) respects the privacy of visitors to dovefood.com (“the Website”).

This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit the Website or communicate with DOVE FOOD & BEVERAGE.

Information We May Collect

The Website is primarily intended to provide information about DOVE FOOD & BEVERAGE, its food products, and its restaurant businesses.

We may collect the following information:

Information You Provide

When you contact DOVE FOOD & BEVERAGE, request product information, or submit a business inquiry, you may provide information such as:

  • Your name;
  • Company or organization name;
  • Email address;
  • Telephone or mobile number;
  • Country or location;
  • Details of your inquiry; and
  • Any documents or other information you voluntarily provide.

Please provide only the information necessary for your inquiry.

Technical Information

When you visit the Website, limited technical information may be processed automatically by the web server, hosting provider, or website security systems. This may include:

  • Internet Protocol (IP) address;
  • Browser and device type;
  • Operating system;
  • Pages visited;
  • Date and time of access;
  • Referring website; and
  • General website usage and diagnostic data.

How We Use Information

Personal information may be used to:

  • Respond to inquiries and requests;
  • Provide information about products, services, or business activities;
  • Communicate with prospective customers, suppliers, distributors, business partners, and other interested parties;
  • Evaluate and manage business relationships;
  • Operate, maintain, secure, and improve the Website;
  • Prevent spam, fraud, misuse, and security threats;
  • Maintain appropriate business and communication records; and
  • Comply with applicable legal and regulatory requirements.

DOVE FOOD & BEVERAGE does not sell or rent personal information to third parties.

Legal Basis for Processing

Where required by applicable law, personal information may be processed on one or more of the following bases:

  • Your consent;
  • Steps taken at your request before entering into a business relationship or contract;
  • Performance of a contract;
  • Compliance with a legal obligation;
  • The legitimate business interests of DOVE FOOD & BEVERAGE, provided that such interests do not override your applicable privacy rights; or
  • Another lawful basis permitted under applicable law.

Cookies and Similar Technologies

The Website does not currently use analytics, advertising, or marketing cookies.

Limited technical data may be processed automatically by the Website, web server, hosting provider, or security systems where necessary to operate, maintain, and protect the Website.

If technologies that require consent are introduced in the future, this Privacy Policy will be updated and an appropriate consent mechanism will be provided where required by applicable law.

Sharing of Information

Personal information may be shared only when reasonably necessary with:

  • Authorized personnel of DOVE FOOD & BEVERAGE;
  • Relevant DOVE GROUP member companies where necessary to respond to an inquiry or manage a legitimate business matter;
  • Website hosting, maintenance, email, security, and other technical service providers acting on behalf of the Company;
  • Professional advisers, including legal, accounting, and technical advisers;
  • Government authorities, regulators, courts, or law-enforcement bodies when required by law; and
  • Parties involved in a corporate restructuring, merger, acquisition, or transfer of business assets, subject to appropriate confidentiality and legal requirements.

Service providers are expected to process personal information only for authorized purposes and to apply appropriate safeguards.

International Data Transfers

Some service providers or DOVE GROUP operations may be located outside the country in which a visitor resides. Where personal information is transferred internationally, DOVE FOOD & BEVERAGE will take reasonable measures to protect the information in accordance with applicable law.

Data Retention

Personal information will be retained only for as long as reasonably necessary to:

  • Respond to and manage an inquiry;
  • Maintain an ongoing or potential business relationship;
  • Fulfil contractual or operational requirements;
  • Maintain appropriate business records;
  • Resolve disputes; or
  • Comply with legal, tax, accounting, and regulatory obligations.

Information that is no longer required will be deleted, anonymized, or securely disposed of, subject to applicable legal and technical requirements.

Data Security

DOVE FOOD & BEVERAGE applies reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable law and the circumstances, you may have the right to:

  • Request access to your personal information;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your information;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Withdraw consent where processing is based on consent;
  • Request transfer of your information where applicable; and
  • Submit a complaint to an appropriate data protection authority.

These rights may be subject to legal limitations, verification of identity, and applicable retention requirements.

To make a privacy-related request, please contact DOVE FOOD & BEVERAGE through the contact details published on the Website.

Third-Party Websites

The Website may contain links to websites operated by DOVE GROUP member companies, restaurant businesses, or other third parties.

DOVE FOOD & BEVERAGE is not responsible for the privacy practices, security, availability, or content of independently operated third-party websites. Visitors should review the privacy policies of those websites before providing personal information.

Children’s Privacy

The Website is intended for general business and informational purposes and is not directed specifically at children.

DOVE FOOD & BEVERAGE does not knowingly collect personal information directly from children through the Website. If you believe that a child has provided personal information without appropriate authorization, please contact the Company so the matter can be reviewed.

Changes to This Privacy Policy

DOVE FOOD & BEVERAGE may update this Privacy Policy periodically to reflect changes in the Website, business practices, legal requirements, or technologies.

The revised policy will be published on this page with an updated revision date.

Contact

Questions, requests, or concerns regarding this Privacy Policy may be directed to DOVE FOOD & BEVERAGE through the contact details published on the Website.